Instant messaging has become a valuable business tool which allows employees to communicate with customers and amongst themselves in real-time at an affordable cost. Yet many of the free IM services fall short when it comes to necessary business functionality such as logging, routing rules, and shared rosters.
Using standards-based Jabber technology, Atomic Fission's instant messaging system allows managers to push rosters or “buddy lists” to various users, log conversations, and restrict conversations at various levels, all from an intuitive and secure web interface.
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